Financial Services Compensation Scheme

"When I was looking to open a savings account I wanted somewhere local that could keep my money safe and secure, so I could have peace of mind that my savings were being carefully looked after.

"I chose Tipton & Coseley because it is conveniently located for me and was recommended by a friend. When I went in one of the advisers sat down with me and listened to what I wanted for my savings and they then recommended a savings account that was suitable for me. I left feeling happy and at ease that my savings were securely deposited.

"I have been with the Tipton for over 20 years now and always will be, they give me everything I need from a building society and are always happy to help. I've never had any issues, and during my time with them the friendly approach and excellent service has never faltered.

"Their branches are a great place to visit, there is always a friendly member of staff on hand to help and listen to my needs. Whenever I'm there I'm dealt with quickly, on a one to one basis making each visit convenient and ideal.

"I have always recommended Tipton & Coseley to my family and friends and will continue to do so."

"When I first joined Tipton & Coseley I was looking for somewhere safe and secure to save my money. I approached the Tipton as they are local and I’d heard they were a safe, family orientated building society.

"When I first visited them I sat down with one of their employees who listened to my needs. They gave me advice on what account would be best for me and I was given real peace of mind that my savings would be carefully looked after. I know there is always advice available should I need it and the staff at the Tipton are always there to let me know what is best for me.

"I have stayed with the Tipton ever since and I wouldn’t go anywhere else. Everyone who works there is always happy to help. The service you receive is excellent, and as a regular customer you get to know the branch staff so, unlike many other banks and building societies, going into a branch is like going to see family. The staff are really friendly and welcoming and always ask how I am and I feel like I can have a chat with them.

"I have recommended Tipton & Coseley to my family and friends many times and know that many have taken me up on the recommendation."

I was a new customer of The Tipton and was somewhat apprehensive of the service I might receive from an organisation I did not know. I need not have worried.

The bond was opened on the same day they received the application and I received confirmation the next day. There was a nice personal letter from the Society, including a phone number to contact in case of a problem.

However, everything was in order and I am delighted with the service I received. I have dealt with many banks and building societies over the years and yours sets the standard of service.